We constantly monitor our Message Inboxes to respond as fast as possible to any received Inquiry. We respond to messages and emails in the order which they are received and we try to respond as promptly as possible. We are very responsive to Emails and messages. Our average response time is within 24-48 hours.
At SPLASHBUY, we take
your privacy and the security of your information very seriously. That's why we
follow Industry standards to protect your Privacy and safeguard your personal
information. We do not distribute, nor lease, nor sell any customer personal
We use encrypted SSL to
ensure that your personal information is kept 100% Protected and Private.
To protect your personal
information, we take reasonable precautions and follow industry best practices
to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed.
If you provide us with
your credit card information, the information is encrypted using secure socket
layer technology (SSL) and stored with an AES-256 encryption. Although no
method of transmission over the Internet or electronic storage is 100% secure,
we follow all PCI-DSS requirements and implement additional generally accepted
Yes, we do offer 30-Day
Money Back Guarantee for all our Retail products selection, but not for Free
When you purchase a
retail Item, you can return it within 30 days of purchase for any reason and we
will issue you a full Refund. After 30 days from your purchase, unfortunately, we can’t offer you a
refund or exchange.
To be eligible for a
refund, your item must be unused and in the same condition that you received
it. It must also be in the original packaging.
Several types of goods
are exempt from being returned. Perishable goods such as food, flowers,
newspapers or magazines cannot be returned. We also do not accept products that
are intimate or sanitary goods, hazardous materials, or flammable liquids or